Refund Policy

Quickshopi is committed to providing a positive shopping experience. If you are not completely satisfied with your purchase, we offer a refund.

Eligibility for Refunds:

  • Damaged or Defective Items: We will issue a full refund or replacement for items that arrive damaged or with manufacturing defects. Please notify us within 30 days of receiving the item with clear photographic evidence.
  • Incorrect Items: If you receive an item different from what you ordered, we will provide a full refund or send the correct item at no additional cost. Please notify us within 30 days of receiving the item.
  • Item Not as Described: If the item you receive significantly differs from the product description on our website, you are eligible for a full refund. Please provide detailed information and photographic evidence.
  • Order Cancellation (Before Shipment): You can cancel your order for a full refund before it has been shipped. Once an order has shipped, it falls under our standard return policy.
  • Delivery Issues: If your order does not arrive within the estimated delivery timeframe, please contact us. We will investigate the issue and, if the item is confirmed lost, issue a full refund or replacement.  
  • Returns within 30 days: We accept returns of unopened and unused items within 30 days of delivery. The item must be returned in its original packaging and in resalable condition. Return shipping costs may apply.

Non-Refundable Items:

  • Certain items, such as sale items or gift cards, are non-refundable for hygiene or other reasons. This will be clearly stated on the product page.
  • Items damaged due to misuse, negligence, or accidents.
  • Items returned without prior authorization.
  • Items outside the stated return window.

Refund Process:

  1. Contact Us: To initiate a refund or return, please contact our customer support team at [email protected] or +1 (206) 235-9738 within the applicable timeframe. Please provide your order number, a description of the issue, and any supporting evidence (photos, videos).
  2. Return Authorization: If your refund or return is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning the item.  
  3. Return Shipping: You are responsible for return shipping costs unless the return is due to our error (damaged, defective, or incorrect item). We recommend using a trackable shipping method and insuring the package.  
  4. Inspection and Processing: Once we receive the returned item, we will inspect it to ensure it meets our return policy requirements. We will then process your refund or replacement within 10 business days.
  5. Refund Method: Refunds will be issued to the original payment method used for the purchase.
  6. Refund Confirmation: You will receive an email notification once your refund has been processed.

Important Notes:

  • Refund processing times may vary depending on your payment provider.
  • We reserve the right to refuse a refund or return if the item does not meet our policy requirements.
  • This refund policy is subject to change without notice. Any changes will be posted on this page.
  • We will communicate clearly with the customer throughout the return process.

Contact Information:

Phone: +1 (206) 235-9738
Email: [email protected]
Address: 69a Woodward St, San Francisco, CA 94103, United States

By adhering to these guidelines, we aim to build trust and ensure customer satisfaction.